Webinar | Connecting Islands, Customers & Carriers: Digitizing Multimodal Freight Forwarding in the Philippines

Webinar Recap | Beyond freight booking: what we learned about digitizing freight forwarding in the Philippines 🇵🇭

Thank you to everyone who joined our webinar, Connecting Islands, Customers & Carriers: Digitizing Multimodal Freight Forwarding in the Philippines. Your questions and energy made it a great session.

Key takeaways:
📍 The Philippines has momentum.
📍 Customs is the biggest gap. It is largely a documents-and-data problem, which software can solve.
📍 Geography adds handoffs. With 7,000+ islands, one shipment can pass through many parties and modes. More handoffs mean more delays and more lost information.
📍 SMEs are at the centre of the story. Budget and ROI worries hit smaller forwarders almost twice as hard as large ones, so adoption needs to be phased and practical.
📍 Most digital projects stall on data, integration and people, not technology. Poor data quality, weak integration and change resistance are the usual causes.
📍 Start small. Fix one painful problem first, such as documents or tracking, clean your data, connect your partners and bring your team along.
📍 AI in logistics is growing fast. Even the most conservative forecast shows growth of over 25% a year. The question is whether you use these tools or compete against those who do.

A special thank you to our speaker, Karthik Venkatachalam, for sharing clear, practical insights and making a complex topic simple and relevant for the Philippine market. 👏

Missed the session, or want to discuss how SCMProfit can help your freight forwarding operations? Write to us at info@scmprofit.com.